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Privacy Policy of EURO AGENT



Privacy Policy of EURO AGENT

Effective Date: January 2025



1.  Important Notice About Data Protection

EURO AGENT is committed to protecting the privacy of its users and ensuring the security of their personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains the data we collect, how we use it, and how users can exercise their rights.

2.  Company Information

  • Name: EURO AGENT d.o.o.
    • Address: Trg Pravoslavlja bb, 74400 Derventa, Bosnia and Herzegovina
    • Email: info@euroagent.info
    • Phone:
      • EU: +436674407550 (Viber/WhatsApp)
      • BA: +38765565590 (Viber/WhatsApp)
    • Data Protection Officer: Goran Mihić, Founder and CEO

3.  What Data Do We Collect?


We collect personal data for various purposes, including:

Individuals:

  • Name, surname, date of birth, and contact details (email, phone, address).
  • CV, work experience, education, and certifications.
  • Personal documents (e.g., passport, ID card, work permits).
  • Certificates, declarations, or other official documents required by third parties or governments.

Legal Entities:

  • Company name, official address, authorized contact person, current company registration extract, tax identification number, and other relevant documents.
  • Information related to employment, trade of goods, or services.


4.  How Do We Use Your Data?

We use your data exclusively for the following purposes:

Consulting, Mediation, and Services:

  • Organizing and delivering contracted services.
  • Analyzing client needs and requirements (both individuals and legal entities).
  • Connecting interested parties (employers, candidates, buyers, suppliers, and other entities contracting our services).

Security and Administration:

  • Ensuring data security and managing administrative and legal obligations (e.g., issuing invoices, contracts, reports).

 

5.  Data Storage and Retention

Data is securely stored in accordance with applicable laws, regulations, and digital security standards. Retention periods vary depending on the type of data. For instance, user data is retained for up to 3 years after service termination unless a longer period is legally required. Once the retention period expires, the data is permanently deleted or anonymized

6.  Data Security

We implement high standards of data protection to safeguard your personal information from unauthorized access, loss, or misuse. 

7.  Data Transfers To and From Thir
     Countries

When transferring data to or receiving data from third countries, we ensure that data processing complies with the highest data protection standards, including GDPR and relevant laws of the involved countries. All transfers are conducted with trusted partners who meet strict data protection standards. To guarantee security and compliance, we implement appropriate safeguards, such as EU Standard Contractual Clauses or other internationally recognized frameworks.

8.  Cookie Policy and Consent
​Management

For details on the use of cookies and consent management, please refer to our Cookie Policy. There you will find all information about the types of cookies we use, how to control them, and your options regarding cookies.

9.  User Rights

Users have the right to access, correct, delete, restrict processing, and transfer their data, as well as to object to its processing. Users also have the right to file complaints with relevant authorities.

To exercise your rights, contact us at: info@euroagent.info.

10.  Minors

Our services are not intended for users under the age of 18 without the consent of a parent or legal guardian. Minors must have the consent of their guardian or parent to use our services.

11.  Disclaimer

We are not responsible for fraud attempts, identity misrepresentation, or any other form of deception. We reserve the right to report all fraud attempts to the relevant authorities.

12.  Contact

If you have any questions or would like more information about our Privacy Policy or wish to exercise your rights regarding data processing, contact us via email at info@euroagent.info or through other contact details provided on our website.


Important Note
 

Before deciding to use our services, we recommend carefully reviewing the information in our Privacy Policy, as unintentional errors may occur. If you notice any errors, please notify us so that we can improve our privacy protection for our users.

By accepting the policy without objections or highlighting any errors, the user is deemed to agree to our Privacy Policy.